Bookings and Orders

The order and purchase of currency is subject to the customer providing full payment of the total AUD amount or agreed upon amount at the time of order. The deposit is non-refundable for change of mind or cancellation by you. It may be refunded at the discrection of Melbourne Currency Exchange. Currency will be ordered on the day the payment has been received by us and supplied within three (3) working days, not including weekends or public and national holidays, with the exception of orders placed after 11.00 am Thursday in which case it may take up to four (4) business days. Where the currency cannot be supplied within four (4) working days and a deposit has been taken, a refund of the full deposit will be made in cash or bank transfer. Orders placed online will be emailed payment options. Once options (order docket) have been emailed by us you will have 12 hours to make payment before offer (rate) will be withdrawn. The rate which appears on this document is correct as per the days current exchange rate and is NON-NEGOTIABLE unless we have not received full payment, in which case offer of currency and rate will be withdrawn . We may at our sole discretion, accept or reject, any order we receive. I understand by accepting this agreement or making payment online that my deposit is NON-REFUNDABLE for change of mind or cancellation by me and agree to the terms and conditions for change of mind or cancellation by me and agree to the terms and conditions set above.