Frequently asked questions
Yes. We have cash available in store, however by pre-paying for your order in advance you will receive the discounted rate and save.
We will have your order ready to pickup within 2 to 4 business days from receipt of payment. If the order is urgent please contact us on 03 8555 4727 or email firstname.lastname@example.org and we will endeavour to assist however we can.
We understand you are busy and if you can’t make it on the specified day let us know and we will simply hold your order in store.
Yes. Subject to availability you may choose your preferred denominations.
By pre-paying you enable us to accurately forecast which currencies to order, and use our existing stock to meet the demands of last minute travellers allowing our business to run more efficiently and offer you a saving.
We do not have any limitations on order values in store, however online orders are limited to $10,000 AUD value per order.
You are able to pre-pay online by selecting POLi Internet banking or traditional bank transfer, or by coming into the store to pay by cash or debit card. Credit card payments are also accepted but will incur additional charges.